Terms & Conditions

Please read carefully before booking your appointment.

Prior to the Appointment

Please be prepared for your appointment upon arrival.

Clients should arrive with no makeup on and brows already groomed (waxed, threaded, or shaved). If Isabella needs to remove facial hair or groom brows during the appointment, an additional fee will apply as this takes extra time.

If you have any allergies or product preferences, please disclose them ahead of time to ensure a safe and comfortable service.

Booking Fees

A non-refundable booking fee is required to secure all appointments.
Booking fees may vary depending on the service.

The remaining balance is due at the time of service and can be paid via:

  • Cash

  • Zelle

  • Square (credit/debit card)

Isabella does not currently charge additional processing fees for electronic payments.

Late Policy

Appointments are carefully scheduled to allow enough time to create a flawless look. If you are running behind, please contact Isabella as soon as possible.

If you arrive more than 30 minutes late without contacting Isabella, your appointment will be canceled and the booking fee will be forfeited.

Cancellations & Rescheduling

If you cancel your appointment for any reason, the booking fee is non-refundable. No exceptions.

If the cancellation is due to Isabella, your booking fee will be fully refunded.

To reschedule an appointment, you must email hello@isakmakeup.com at least 48 hours prior to your scheduled time. Clients may only reschedule once using the same booking fee.

If a new appointment is not scheduled within 7 days of canceling, the booking fee will be forfeited.

No-call, no-shows will be required to pay the full service amount in advance before booking any future appointments.

Bridal Contracts

Contracts are required for all bridal bookings to ensure clarity, preparation, and a seamless experience.
Please visit the Bridal Services page and fill out the inquiry form to begin the booking process.

1-on-1 Makeup Classes

Isabella offers occasional makeup classes, both in-person and online.
Follow @IsakMakeup on Instagram to stay up to date on future class announcements and availability.

Travel Fee

Isabella is a travel makeup artist based in the Tampa Bay area. All mobile appointments will incur a travel fee based on your location.

Please provide your full address when inquiring about an on-location appointment so she can quote your travel cost accurately.